Privacy Notice

1. Every customer agrees to be bound by the terms, conditions and any disclaimers set forth in our website.
2. Term and condition shall begin at the time you purchase our product or when you have finished the payment step.
3. Age: you must be at least 18 years old to purchase our cigarettes according to our country base regulation or it may be vary to your country minimum age of cigarettes purchase.
4. Delivery: all delivery dates are given in good faith and delays are the responsibility of the courier but we will definitely investigate and track the reason of delay.
5. We will deliver the customer order only to the delivery address that customer have provided to us at purchasing process. If the address is incorrect or outdated, unintended recipient and the package are returned to us by the courier, this is not our mistake and we will not responsible for this. The shipping fee is non-refundable.
6. Any local duties payable are the responsibility of the customer. SmokerSaving.com only pays all the shipping charges and the customer pays the destination country's duty and tax if applicable. We can not guarantee that no duties will be placed since it depends on local legislations and enforcements of legislations which are vary from place to place. We suggest you to contact Custom office in your country before ordering, to prevent from high duty taxes or from limitation of imported product.
7. Although we look to standardize our packaging there may be varies from time to time.
8. The purchase of our product is for PERSONAL USE ONLY and not FOR RESALE.
9. Orders will be processed within 24 hours upon receiving the payment for your order.

What is different about SmokerSaving.com and why should I purchase online?
Our products are guaranteed to be of the highest quality and manufactured only by the original manufacturer. Unlike other internet sites that sell cigarettes online, we offer the best products on the market today and at great prices. Since we receive all our products directly from the manufacturer, we can supply the best cigarettes at the lowest prices. We guarantee our customers satisfaction every time and with minimum hassle and effort in online ordering.

How to pay for my order?
Payment to us by VISA,Master,Amex,Diners, etc can be made via Moneybookers.com, a leading online financial institution regulated under the Financial Services and Markets Act 2000 UK and the EU directive on electronic money. Alternatively, UK customers can make the payment through direct deposit/bank transfer to our Barclays Bank account and Australia customers can make the payment through direct deposit/bank transfer to our Commonwealth Bank account.
Please kindly contact us at info@smokersaving.com for other payment methods(ie;Western Union, PayPal, eCheque/eGold,etc),

Is selling cigarettes online and shipping the cigarettes through international mail legal?
It is legal within the conditions of the international postal regulation and standards, which we fully comply by.

Can I track the status and shipment of my order?
We will email you your order tracking number as soon as we dispatch your order. All orders will be shipped out only via International Courier Services ie; FedEx, UPS, DHL and TNT. The latest updated status of your shipment will be available at all time on the website of the respective Courier Service.

Can you guarantee that I will not subjected to duty tax?
There may be cases in some countries that the international postal regulations and standards do not apply. It is the customer's responsibility to check the rules and regulation in his region. Nevertheless, we can declare the package as gift or anything else at customer's request.

How am I ensured that the information I place over the internet is secure?
We can assure our customers that only the most advanced technology in internet security is used on our site. SSL (Secure Socker Layer) secures data on TCP/IP networks such as the internet, through encryption, authentication, and integrity for all communications between our consumers and the web server. And more, all the payments/transactions will be done offline, therefore Smokersaving.com never requires you financial details eg. creditcard number, date of birth, etc.

Are imported cigarettes always subject to duty taxes?
No. In most countries, duty tax is not charged for buying and importing up to 200 cigarettes at a time. Check with your local post office for more info on quotas.

Do you guarantee that no duty will be paid world-wide?
No. Some countries may occasionally not apply the international postal regulations and standards. Avoiding tax and duty is illegal but if they do not charge you then there should be no problem.

What if the brand of cigarettes I am interested in is not listed as one of the options?
Here at SmokerSaving.com we always do our best to provide the products that our customers desire. Therefore, if you can't find the brand you're looking for, please e-mail us and we will look into supplying your preferred brand of clove cigarettes.

SmokerSaving.com guarantees that any information received from a customer is considered as highly confidential. We confirm that the SmokerSaving.com List of Clients will never be offered or sold to other companies. SmokerSaving.com does not provide information about or report its customers to any governmental organizations or authorities under any circumstances or conditions.
SmokerSaving.com pledges to use its customers e-mail addresses for informing the clients about the status of their orders. Any advertising or other information, which does not concern our customers' orders, will never be forwarded by SmokerSaving.com to customers' e-mail addresses.

You must be +18 or legal age in your country to consume cigarettes. All cigarettes you buy from SmokerSaving.com are for personal use only. Before you order, please ensure that importing cigarettes by mailorder or internet is ALLOWED by your country/state law. Any confiscated item by custom office will not be refunded.